The explanation still seems very vague to me, and therefore feels like more of the same. When you say you have “Limited output bandwidth” that is a meaningless statement to me. I don’t really care what is making things slow, I only care what is making things not move at all, from my perspective, the perspective of someone on the outside trying to find any tangible evidence there is progress toward people getting Mugsy.
I can understand the burnout factor, but I’m not sure having someone else manage a task list for you is really going to help. You need to dig deep within yourself and trust yourself to take charge of this project. You are in the best position to come up with a short list of tasks that need to be completed to move this forward.
I think what would help both you and your customers that are keeping up with blog posts and updates is for you to become completely focused on a single, short term, tangible outcome, that we all can see happen and be excited about, even if it does not mean that each of us has our own Mugsy yet.
A good outcome to make happen is for one customer to have a completed, working Mugsy, that they post pictures and videos of somewhere, who’s pictures and videos you will feature and link to on your blog. I think we can all calm down a little about when exactly our Mugsy will reach us personally if we think things are moving forward for someone. To do this you would literally pick one specific customer that is comfortable being featured in this way, even if their real name is not given out. If you are going to do this, it has to be to the exclusion of all else. None of the updates should mention anything other than very tangible ways in which this outcome is closer to being achieved, what your next step is, and what is blocking progress on the next step if anything. If you start talking about blockers or progress that have nothing to do with causing this outcome, it won’t help us feel better about the project, and it will mean you are getting off track.
You should also completely stop giving out unrealistic timelines and and estimates on everyone’s orders. Just admit you have no idea when that will really happen, and instead focus on when you estimate this next short-term outcome will occur. Don’t think of it as a goal or use that word. Think of it as an outcome. You can then come up with a series of steps that you know will definitely lead to that outcome. The idea is to both question yourself and build confidence. When you look over the list of steps, it should be obvious that it will really lead to that outcome. You also have to ask yourself if you have the means to complete those steps. If you don’t, then coming up with those means has to be an interim outcome you pursue first. But you would need to convince us that you really don’t have the means to pursue one person having a completed Mugsy because it seems far fetched that you don’t have the means to make that happen.