Give me my refund!


You said it would take 2-3 days to whatever out of your system and an additional 5-10 business days on top of that. That time has now expired @matt . I also gave you my paypal info in advance. Order #00393. Give me my money back, now!!


Same here, @matt you promised you’d get back to my ticket ‘in 24h’, which was 12 days ago. Please have a look at #715, I provided all the required details, just waiting for the refund.


@mika Your refund has cleared from my side and you should have received notification from Paypal. Please let me know if that is not the case.

@MarvinS91 Just shot you an update over email.


Just received the refund via paypal, thanks @matt . And I sincerely hope you are able to make this a viable product in the end.


Hi @matt,

Could you have a look at #715? I still have not received my refund, while you promised you’d process it last week.



Hi @matt,

Please process my refund from march as well.
Ticket number 464, order number 179

Best Regards,


Hi @matt,

It has been two weeks since you promised to process my refund ‘in 2 days’. Could you please have a look at my refund (#715)?



Me as well, please. Refund requested

#1395 REFUND Request - Website Backer 252


@Islandbrian @MarvinS91 Will get you both updates over email within 12-24 hours.


Hey @matt. Still haven’t received your 12-24 hours update. Please let me know what is going on with my refund. Thanks!


@matt same for me. I already wrote several mails, but have not received anything.


Hi @matt,

please respond to ticket #1437 regarding my refund. I sent you two messages without any answer until yet.

Best regards


So 19 days ago you promised an update. Then it was “not later than Friday.” Where’s my refund, @matt?!


Sorry, I will have a chance to hit all of these languishing posts by tomorrow or Wednesday. Appreciate your patience.


Hi @matt. Still waiting after nearly two months… Please get back to me at #715